FAQ
Answers to frequently asked questions are below. If you cannot find an answer to your question please use the form below to contact us.
Also See: Crystals and Seed properties
Sales
We only accept payments through PayPal. You can use your existing PayPal account or pay by credit card even if you don’t have a PayPal account.
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Your order will be posted within 2-3 working days from order receipt and will take between 5 and 15 days to reach you, depending on your location.
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Postal rates vary according to destination:
Europe 5,50€
America, Africa and Asia 6,50€
Oceania 7,50€
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Returns are accepted within 14 days after receiving the item. The item should be returned in the same condition as received with all packaging and documentation. Your refund will be processed within 48 hours of the item being returned to us, undamaged and with its original packaging. Buyer pays return shipping expenses.
Please inquire within 14 days of receiving your item in order to be eligible to return it.
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